We accept returns and exchanges of unworn, unwashed, and undamaged items within 60 days of delivery. Free exchanges are not available for items that have been personalized with custom text. For these orders, we can arrange a re-send in a new size at a 50% discount after the return of the original item. Please note order numbers will always be in the format "OCGXXXX". Numbers in the format of LXXXXXXXXXXCN is your tracking number, not your order number.